PRIVACY POLICY
We value your privacy.
Resource World Magazine Inc. is committed to safeguarding the privacy of
our subscribers, business partners, and web site visitors. We provide this
Privacy Policy so that you know about our personal information collection
and usage practices, and understand how we treat the information we receive
from you for all our business purposes. The Privacy Policy applies to the
collection, use, disclosure, protection, and accuracy of personal
information collected by Resource World Magazine.
By transacting with Resource World Magazine, you agree to the terms of
our Privacy Policy and consent to the collection, use and disclosure of your
personal information for the purposes set out in this policy. We reserve
the right, without prior notice, to modify our Privacy Policy as business
needs require. We will post any such changes on our web sites.
We collect only the information we need to serve you.
We collect, retain and use only relevant information about you that we
reasonably believe to be useful to administer our business and/or to provide
you with products and services. Resource World Magazine collects no
personally identifiable information about you except when you specifically
and knowingly provide such information.
Such information may include your name, mailing address, telephone
number, email address, organization name, credit card information and
whether you are purchasing the product for personal or business use.
Occasionally, we may ask to collect and aggregate demographic information
from you for statistical purposes only; we occasionally conduct surveys and
other polls to learn the interests and opinions of our subscribers in order
to help Resource World Magazine improve its products and services.
In general, you can browse Resource World Magazine web sites without
telling us who you are or revealing any personal information about
yourself. You are not required to supply any information to visit the web
sites. Occasionally, on our website, we use a feature called a cookie to
get information from our browsers, such as soliciting feedback from reader
polls. We do not use cookies to disclose the identity of visitors to our
website. While we encourage people to submit information on cookies, they
are well within their right to refrain from participating.
Why we collect information from you.
We collect personal information in the following areas. This information
allows us to better fulfill your orders and therefore improve and enhance
your overall experience with Resource World Magazine. All personal
information is handled with the utmost discretion. We do not reveal your
identity to outside parties when such personal information is requested.
·
Order Processing
When you place an order with us, we collect
personally identifiable information such as your name, street address, email
address, and credit card information. (We may also collect your phone number
and fax number if supplied.) This information helps us to contact you with
any questions about your subscription and to fulfill your order accurately.
We also use this information to let you know about related products that may
be of interest to you.
·
Registering
When you register, we collect the same
information as outlined above in “order processing.” Registering provides
you with the opportunity to download articles, receive industry reports and
newsletters.
·
Contest Entry or Survey Response
When you enter a contest or
respond to a survey, we may ask for your name, address, phone number, and
email address. We use this information to contact you in case you win the
contest and to let you know about our products and services. We may also ask
you to answer some questions. Your answers to these questions are for
statistical purposes only and will not be connected to any personal
information you provide. Participation is voluntarily and all information
will be collected with the willing participation of the respondents.
How do we collect your information?
When you engage in a business transaction with Resource World Magazine,
your personally identifiable information is collected and compiled by
authorized employees via any of the following methods: telephone, mail, or
online.
We store that information securely.
Security is integral to our business. We employ various levels of
security checks to prevent unlawful intrusion into our databases. Some
examples of the most basic protection we use are: multi-level password
systems; private dedicated phone lines for communications; firewalls and
encryption protocols. We maintain security standards to protect your
information, whether written, spoken or electronic.
When you visit our website and provide personal
information (such as credit card numbers) or place an order, it is done
through a secure server that encrypts (i.e. codes) all personal information
you provide before sending it to our server. We use 128-bit encryption to
ensure that confidential personal information is reasonably protected
against interception.
Any unprotected email communication is subject to possible loss,
interception or alteration. Complete confidentiality and security is not yet
possible via email communications. Resource World Magazine is not
responsible for any damages (direct, indirect, special or consequential)
that you may suffer if you transmit personal information to us via email.
Your information is safely stored for as long as necessary for Resource
World Magazine to provide services and conduct statistical analysis
essential to our business. Security measures are in place to protect
against the loss or misuse of information provided by subscribers.
Who has access to your information?
Only individuals within the organization with a valid business reason
will have access to any personally identifiable information; unauthorized
individuals are denied access to such information. All Resource World
Magazine employees and third-party vendors sign confidentiality agreements
confirming that they will not disclose personally identifiable information
that they have access to as part of their jobs.
With whom do we share your information?
Resource World Magazine believes in your right to informed consent in the
handling of your information.
We will disclose your personal information to authorized employees who
need it to process your new orders, renewals and invoices. We will also
provide your name and delivery address to authorized shipping vendors to
fulfill subscriptions and order requests.
We do not make the list of Resource World Magazine customer email
addresses available to any other companies.
At times we may share non-personal, non-identifiable information in
aggregate form with our marketing partners, advertisers, or other third
parties. This information is in statistical form and is never connected to
personal information.
How can I update or correct my personal account information?
To change your address simply call us toll-free at 1.877.484.3800 or
email info@resourceworld.com
Feel free to contact us.
Out of respect for the privacy preferences and choices of our customers
and prospects, Resource World Magazine has designated a privacy official to
implement and oversee the abovementioned privacy policy. We have established
procedures to ensure that every reasonable effort is made to address any
concerns. Should you have any questions or concerns regarding this policy,
or your dealings with Resource World Magazine, please contact:
Privacy Officer
c/o Resource World Magazine Inc.
709-700 West Pender Street
Vancouver, British Columbia
V6C 1G8
Canada
Phone: 1.877.484.3800
Fax: (604) 685-3833
Email: info@resourceworld.com
